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Who We Are

Helping People Live Better
We ♥ what we do!

See Our Story »

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Who We Are

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A Better Way to Live

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A Better Way to Live

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A Better Way to Live

“I love being a part of something special.”

Since 1959, Western Window Systems has focused on helping people live better through remarkably beautiful moving glass walls and windows that blend the indoors with the outside. Powered by an ambitious business model, proprietary technology, and some of the most amazing people on the planet, we’re in a position to challenge norms and inspire new thinking.

By giving people access to products that remove boundaries and expand space, we’re revolutionizing the way people live — and changing construction in the process.

Stories About Us

Meet the Phoenix Manufacturer That Thinks More Like a Tech Company

As Scott Gates says, few people are born dreaming about working in the window and door industry.

What Do You Like Best About the New Building?

Western Window Systems employees reenact the moment when they first saw their brand-new facility.

Have You Been Down the Slide?

Western Window Systems employees share their experiences — as well as offer a few tips — about their new building's biggest attraction: a bright red, two-story corkscrew slide.

Our Vision

Mission Statement

Core Values

Excellence

Excellence

We don’t settle for anything less than the best. In every aspect of our business we strive to excel, approaching every challenge with courage, honesty, and a determination to succeed. We take pride in what we do and work together to achieve outstanding results.


Innovation

Innovation

By challenging stereotypes and existing norms, we create unique products and solutions that delight our customers. We dare to take risks. We are exceptions to the rule. We promote collaboration across teams and with our external partners to allow us to innovate in ways others cannot.


Partnership

Partnership

We believe in treating others the way we wish to be treated. By being respectful of our coworkers, customers, suppliers, and community, we maintain a high level of professionalism and encourage openness to new ideas. We believe in giving back whenever we can and strive to make the world a better place by reducing our ecological footprint.


Western Volunteers

Western Volunteers

We're passionate about giving back to the community.

Here at Western Window Systems, we’re passionate about giving back to the community. Since we started Western Volunteers, our volunteer program for employees and their families, we’ve hand-packed over 20,000 meals for malnourished kids, helped to feed over 600 needy families, and donated our foosball table to the local Boys & Girls Club.

When you work at Western Window Systems, you’re not just joining a team of amazing individuals, you’re also joining a family who believe in making a difference in and out of the workplace.

Western Volunteers Lend a Hand at Horses Help

More than a dozen Western Window Systems employees lent their time last month to the…

WWS Teams Up with Goodwill for Donation Drive

As part of its ongoing commitment to give back to the community, Western Window Systems…

WWS’ Marketing Team Volunteers at Center for Foster Children

A group of Western Window Systems volunteers recently lent a helping hand sprucing up the…

Leadership Team

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Scott Gates is president and chief executive officer (CEO) of Western Window Systems.

Prior to beginning his role as president and CEO in August 2015, Scott served as the company’s president and chief operating officer following assignments as vice president and general manager and marketing director. He played a key role in growing sales over 800% over a five-year period, an increase that led to Inc. magazine naming Western Window Systems as one of the fastest-growing private companies in the U.S. in 2014, 2015, and 2016.

As president and CEO, Scott oversees the strategic direction of the company, including delivering on record-breaking sales and overseeing growth enablers such as new products, market expansion, development of sales and marketing strategies, leadership initiatives, and development of company culture.

Scott, who joined Western Window Systems in 2011, holds a bachelor’s degree in marketing and an MBA from Arizona State University. In 2015 and 2017, Scott was selected for Arizona State University’s Sun Devil Select, an award celebrating the achievements of leaders that demonstrate innovation, growth, and entrepreneurial spirit. In 2015, he was named one of 30 exceptional executive MBA (EMBA) graduates from the class of 2015 by Poets & Quants, a business school news website.

In 2016, Scott was selected by Professional Builder magazine as one of the nation’s top building industry leaders under the age of 40.

Scott enjoys spending time with his family and serves on the boards of the Sun Valley Community Church and the nonprofit charity Orchard: Africa.

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John Engelstad is chief information officer (CIO) for Western Window Systems. He reports to president and chief executive officer Scott Gates.

John oversees the development and implementation of the company’s technology strategy, including CustomView, Western Window Systems’ online quoting and manufacturing resource planning (MRP) system. His team is responsible for central IT infrastructure, applications, and information security.

Before joining Western Window Systems in 2015, John held several senior positions at Bank of America, including vice president and senior technology manager of design and capacity management, and senior vice president and senior technology manager of service delivery. Prior to Bank of America, John was a telecommunications architect, programmer, and analyst for Countrywide Financial Corporation (acquired by Bank of America).

John has a bachelor’s degree in computer information systems from California Lutheran University and an MBA from Arizona State University. His interests include travel, home improvement projects, and spending time with family.

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Heather Zorge is Western Window Systems’ chief financial officer (CFO) reporting to president and chief executive officer Scott Gates. She is responsible for overseeing the company’s financial activities and operations.

Heather has over 20 years of experience leading and building finance teams. Prior to starting her career with Western Window Systems in 2016, she was CFO for American Traffic Solutions, senior vice president of finance for Petroplus, and business assurance manager for PricewaterhouseCoopers LLP.

Heather graduated from Arizona State University with a bachelor’s degree in accounting. She’s also a certified public accountant (CPA) in Arizona. Heather serves on the Board of Trustees of the Foundation for Blind Children. She enjoys watching her boys play soccer, working out, and spending time with family and friends.

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Arizona-born Cameron Wyatt is vice president of design and supply chain for Western Window Systems, reporting to president and chief executive officer Scott Gates. He leads a team of people responsible for delivering award-winning products to the market, developing key supplier partnerships, and ensuring Western Window Systems products meet the highest standards of quality.

Cameron joined Western Window Systems in 2013 as supply chain manager. He holds a bachelor’s degree in engineering management from the University of Arizona and a Stanford Certified Project Manager certificate from Stanford University. His interests include Formula 1 racing, solar power, and space exploration.

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In his role of vice president of manufacturing, Dean Seger directs, manages, and coordinates all activities associated with the manufacturing and maintenance of Western Window Systems’ high-quality products. Reporting to president and chief executive officer Scott Gates, Dean is a key contributor to the company’s lean production and quality control practices, which have resulted in shortened lead times, the elimination and reduction of waste, and meeting and exceeding quality standards.

Prior to joining Western Window Systems in 2014, Dean held a number of executive roles at Schuff Steel and John Deere. He holds a bachelor’s degree in welding engineering from Ohio State University and enjoys woodworking, metalworking, and home improvement projects.

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Chet Willis is Western Window Systems’ vice president of production builder sales, reporting to president and chief executive officer Scott Gates. He is responsible for the business operations and management of the company’s Volume Program, designed to help production builders differentiate their homes and drive sales.

Under Chet’s leadership, his team grew production builder sales to nearly 500% in 2013 and 2014. He joined Western Window Systems in 2011.

Chet has over 20 years of experience in the fenestration industry. Prior to joining Western Window Systems, he was chief executive officer at Paramount Windows Corporation, one of the largest privately held window and door manufacturers in the Southwest. He enjoys playing music and is a motorcycle enthusiast.

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In his role of vice president of custom sales, Andrew Darr is responsible for Western Window Systems’ custom sales and development efforts. He reports to president and chief executive officer Scott Gates. Andrew has been instrumental in developing sales metrics and conducting competitive market research that helped the company achieve a sales growth of over 200% over a three-year period.

Prior to this assignment, Andrew, who joined the company in 2011, was a custom sales manager and territory representative for Western Window Systems. Andrew holds a bachelor’s degree in criminal justice from the University of Arkansas and played for the University of Arkansas Razorbacks baseball team. He loves to travel and is an avid fan of college football.

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Rob Robichaud is Western Window Systems’ vice president of human resources, responsible for attracting and retaining top talent, total rewards, and employee development. He reports to president and chief executive officer Scott Gates. Prior to joining the company in 2014, Rob was regional vice president of human resources at Education Management Corporation and division director of human resources at The Home Depot.

Rob earned a bachelor’s degree in criminology from Eastern Washington University and a master’s degree in criminology from Washington State University. He’s expected to graduate with a master’s degree in human resources management from Argosy University in 2015. Rob is a Society for Human Resource Management certified professional and is certified through the Human Resource Certification Institute.

Rob enjoys woodworking and repurposing wood furniture.

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In her role as vice president of marketing for Western Window Systems, Laura Hahnefeld is responsible for establishing and implementing strategic communications plans. She reports to president and chief executive officer Scott Gates.

Prior to joining the company in 2014, Laura held advertising positions in Fortune 500 companies such as Sears, Kohl’s, and PetSmart. Also a published writer, she has worked as a staff writer at Phoenix New Times and as a freelance writer at Phoenix Magazine.

Laura graduated from Kendall College of Art & Design with a bachelor’s degree in communications. She is a volunteer for Girls Rock! Phoenix, a nonprofit organization that empowers girls through music, education, and creation.

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